Refund and Returns Policy

At GadgetsDecor, we always treat our customers like family & our goal is to provide 100% satisfaction to our customers. If, for any purpose, our customers are not happy with the product, we are here to guide them.

Most of our products are eligible for return/replacement/exchange. Some products are not eligible for return/exchange or cancellation.

The return and exchange policy for every product is mentioned categorically.

RETURN POLICY FOR STANDARDIZED PRINTED PRODUCTS:  

  1. Return requests are accepted within 2 days of receiving the package.
  2. Printed products including, Photo Frames, Journals, calendars, notebooks & planners can be returned if the product is untorn, unused, undamaged, with all its original tags intact, and should be returned in the original packaging condition.
  3. If the product doesn’t meet the above guidelines the refund amount shall not be processed for the returned product.
  4. Refund will be credited within 7 to 10 working days to the original source of payment method
  5. Once the customer requests for the return, the estimated number of days to process the returned product would be 7 to 10 working days from the time the original product is picked from the respective address.
  6. The customer shall receive a link to track the status of the return/exchange/replacement request.
  7. In case the customer is looking for a refund in their respective bank account, unfortunately, a sum of Rs250/- will be charged per product as per the company’s guideline, to bear the cost/expenses of return and handling charges. However, the charges may differ depending on the product ordered by the customer.


Note:

  • Unfortunately, this amount is charged for the courier as return and handling charges, where the company is not able to recover the cost upon returning the shipment and it is over and above charges to the company. However, if you are looking for a refund on your Coveritup Wallet, we can waive off the charges from our end as a Gesture of Goodwill.
  • Customers can return the order if the package is in bad condition, tampered with, or damaged before opening the parcel. Please refuse to accept the package and return it to the delivery person.
  • The original product should be unused and undamaged, with all its labels and tags completely intact in proper packaging, and are eligible for exchange/return/replacement.
  • Discount coupons used cannot be refunded. You will receive the same amount you paid at the time of making the purchase.
  • COD and Gift Wrapping Charges are non-refundable.

 

REPLACEMENT POLICY FOR STANDARDIZED PRINTED PRODUCTS: 

  1. Replacement requests are accepted within 2 days of receiving the package.
  2. The customer shall be entitled to an exchange if the product is not available in stock.
  3. Replacement can be done only if the customer receives an incorrect order delivered, manufacturing defect, or damage during transit. Where the same product can be replaced.
  4. If the product doesn’t meet the above guidelines the refund amount shall not be processed for the returned product.
  5. Replacement/exchanged Products will be delivered within 7-8 days.
  • Discount coupons used cannot be refunded. You will receive the same amount you paid at the time of making the purchase. 
  1. A fixed sum of rs.250 shall be levied per product if the exchange is made more than once by the customer.
  2. The customer shall receive a link to track the status of the return/exchange/replacement request.